Managed MDR and XDR: 24/7 detection and response.
MDR (managed detection and response) is the service through which a 24/7 SOC watches your operation; XDR is the platform correlating endpoint, network, identity and cloud into a single case. BITS analysts detect, contain and eradicate threats in real time.
What is MDR and how is it different from XDR?
MDR (Managed Detection and Response) is a service where an external team monitors, validates and contains threats on your behalf, 24/7. XDR is the technology that correlates endpoint, network, identity and cloud into a single case. BITS operates both: the XDR platform and the analysts who respond.
Looking for the full managed SOC with an integrated NOC? That is SNOCaaS. See managed SOC 24/7 (SNOCaaS)
How does the service work?
Protection and management spans four key stages that guarantee an active, coordinated defense against any threat.
24/7 Monitoring
Uninterrupted oversight of your infrastructure (networks, endpoints, cloud) looking for anomalies and suspicious activity.
Threat Detection
AI and behavioral analytics to identify attacks before they cause damage.
Analysis & Validation
Cybersecurity experts dismiss false alarms and assess the real risk level of every detected event.
Response & Recovery
Immediate actions (isolating endpoints, blocking access) to neutralize the incident.
Less risk. More peace of mind. Fewer hidden costs.
Three strategic advantages that turn your security into a real competitive edge.
Reduced exposure time
Drastically shrinks the time an attacker stays hidden in your network. Our analysts detect and contain threats before they escalate.
- Proactive 24/7 detection
- Automated containment
- Continuous threat hunting
Specialized support without overhead
Avoid the burden and cost of building your own internal security team. Access an enterprise-grade SOC with certified analysts from day one.
- No hiring or training
- Immediate scalability
- Executive reporting
Guaranteed operational continuity
Protect critical information and assets from ransomware, data breaches and targeted attacks that can shut down your operation.
- Incident response
- Documented recovery
- Regulatory compliance
In-house SOC, managed SIEM, EDR, MDR and XDR: what each model covers
Most companies don't need more alerts — they need someone to close them. Here is how the models on the market compare.
| Model | What it covers | Where it falls short |
|---|---|---|
| In-house SOC | Monitoring with your own staff, tools and business knowledge. | True 24/7 coverage needs 6 to 8 analysts on shifts, plus years of process maturity. |
| Managed SIEM | Log collection, normalization and correlation with alerting rules. | It delivers alerts, not containment: your team still investigates and responds. |
| Managed EDR | Detection and containment on endpoints and servers. | No visibility into network, identity or cloud: attacks starting in email or SaaS slip through. |
| BITS MDR | AI detection, human validation and response executed 24/7 with authorized playbooks. | Requires defining, in writing, the containment scope allowed in your environment. |
| BITS XDR | One case correlating endpoint, network, identity and cloud, already prioritized. | Needs source integration: 1 to 2 weeks of onboarding before active detection. |
BITS runs MDR and XDR inside the same SNOC, so security containment and the infrastructure change are executed by one team.
Why detection time defines the cost of an incident
Global average to identify and contain a breach
IBM Cost of a Data Breach Report 2024
Containment target for P1 incidents in the BITS SOC
BITS contractual SLA by severity
Analysts on shift operating from Chihuahua
BITS operations center
Services that pair with MDR and XDR
MDR doesn't work alone: it relies on visibility, access control and continuous vulnerability management.
Step inside our 24/7 SOC.
We'll show you live how our analysts detect, validate and contain threats — using your own use case on the table.
- Guided 30-minute tour
- No commitment or cost
- Real use case with your stack
- Executive report delivered
Operations protected 24/7 by BITS
Companies across Chihuahua and Mexico that trust our SOC for monitoring, detection and response.
Paseo Central – Chihuahua
El proyecto comercial, hotelero y corporativo más grande del estado.
- CCTV Digital IP de Misión Crítica
- Control de Acceso Avanzado
Grupo México
Seguridad y automatización inteligente en ambientes mineros hostiles.
- Monitoreo Integral con IA
- Reducción de Costos en Operación
Grupo Bafar
Servicios Administrados de red LAN/WAN y Seguridad Perimetral.
- SLA de Disponibilidad del 99.13%
- Reducción de Costos del 40%
Partners y tecnologías que dominamos
More on Managed Detection & Response
Curated articles from our blog on 24/7 security operations, threat hunting and incident response.
Frequently asked questions
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