
Distributor Dell Partner in Mexico: from Latitude to the data center with BITS.
Rely on Dell and BITS to provide cutting-edge technology, exceptional customer service, and solutions tailored to your needs. Join the Dell experience and take your organization to the next level.
[ 01 ] Why BITS + Dell
Discover the power of technology with Dell, deployed by BITS!
Dell offers tailored technology solutions to empower your business. With BITS, you gain access to the complete Dell Technologies portfolio, certified engineering, nationwide logistics, and managed services across the full lifecycle of your equipment. Recognized as one of America's most innovative companies in 2023.
Dell Technologies Partner
Reseller with certified engineers in PowerEdge, PowerStore, VxRail, Latitude, and Precision; financing and commercial terms confirmed on a per-project basis.
Local Deployment
Implementation from Chihuahua with nationwide coverage — imaging, staging, on-site deployment, integration, and on-site and remote fine-tuning.
ProSupport + NOC
Proactive monitoring of PowerEdge servers and Dell fleets with OpenManage and CloudIQ — measurable SLAs and multi-channel help desk.
Technology Refresh
Fleet refresh programs, buy-back, DaaS (PC-as-a-Service), and APEX to consume Dell infrastructure as a service with predictable OPEX.
[ 02 ] Key Features
Cutting-edge technology — capabilities that make the difference.
Innovation
Decades of R&D in servers, storage, AI, networking, and edge — recognized in 2023 as one of the most innovative companies in the United States.
Quality and Reliability
Chassis and components tested under enterprise standards; SafeBIOS, Secured Component Verification, and trusted supply chain.
Enterprise Services
ProDeploy, ProSupport Plus, APEX, and Managed Services to support you from design to operations with measurable SLAs.
Broad Product Portfolio
From Latitude and XPS to PowerEdge, PowerStore, VxRail, and APEX — a single provider for your entire IT stack.
Customization
Tailored configuration per project: CTO (Configure-to-Order), corporate imaging, asset tagging, and white-glove logistics.
Sustainability
Recycled materials in chassis and packaging, science-based carbon targets, and certified end-of-life equipment disposal programs.
[ 03 ] Dell Solutions
Joint solutions from Dell Partner Mexico.

PowerEdge Servers
Dell offers server solutions for both small businesses and large enterprises, delivering processing power, storage, and data management with the PowerEdge R/T/XR and modular MX families.
Enterprise Storage
Solutions ranging from external hard drives to NAS, PowerStore, PowerScale, PowerMax, and PowerFlex — helping manage and protect data effectively and at scale.
Networking Products
PowerSwitch switches, SmartFabric, and SD-WAN solutions to help enterprises establish and maintain efficient, secure, and automated networks.
Cloud Services
APEX and cloud services including storage, compute, and cloud-based applications for organizations seeking multi-cloud scalability and flexibility.
Laptops and Workstations
Latitude, XPS, Precision, and OptiPlex: enterprise devices with SafeBIOS and ProSupport options. Lifecycle and support depend on model and contract.
AI Infrastructure
PowerEdge XE with NVIDIA H100/L40S GPUs, Precision workstations for desktop AI, and validated reference architectures for generative workloads and HPC.
[ Let's Talk Now ]
Join the Dell experience and take your business to the next level.
Schedule a meeting with an advisor and explore Dell solutions for your business. Free quotes, sizings, and POCs with our team of architects.
[ 04 ] Service Model
An ecosystem of endpoints, servers, storage, and enterprise services.
Baseline defined by scope
Design, deployment, and operation
Optional coverage according to contract
Objectives defined by service
[ 05 ] Services on Dell
From assessment to 24×7 NOC — endpoints, workstations, and datacenter end-to-end.
Fleet and Datacenter Assessment
Inventory diagnostic, lifecycle, and comparative TCO with Dell to build a multi-year roadmap with documented assumptions.
Latitude · OptiPlex · XPS Deployment
Corporate imaging, zero-touch provisioning with Autopilot, asset tagging, white-glove delivery, and nationwide logistics.
PowerEdge · PowerStore · VxRail
Design, racking, cabling, VMware/Hyper-V/Azure Stack HCI integration, replication, OpenManage monitoring, and hardening.
APEX as-a-Service
Consume Dell PCs, servers, storage, and HCI by subscription — predictable OPEX with availability SLAs and included refresh.
PC-as-a-Service (DaaS)
Dell fleet leasing with imaging, ProSupport, replacement, insurance, and certified end-of-life equipment disposal.
NOC + Managed Help Desk
Proactive monitoring with OpenManage, CloudIQ, and APEX AIOps, ticket management, Dell ProSupport escalation, and executive reporting.
[ 06 ] APEX as-a-Service
Prepare your business for the future with Dell APEX.
Consume Dell PCs, workstations, servers, storage, and HCI by subscription—predictable opex with availability SLAs, ProSupport, and hardware refresh included. Scale at your own pace, without capex or forced purchasing cycles.
Complete Visibility
Unified console with OpenManage and CloudIQ — inventory, health, security, and consumption in real time with AIOps.
Resilience and Security
SafeBIOS, Secured Component Verification, Cyber Recovery Vault, and end-to-end managed incident response.
Tailored Scalability
Grow at your own pace, activate on-demand capacity, and consume only what you use — from endpoints to GPU-powered HPC.
[ 07 ] Managed Services
NOC, Help Desk, and APSE: the backbone of your Dell operation.
NOC · Endpoint & Server Operation
We monitor Dell fleets and PowerEdge servers with OpenManage and CloudIQ according to contracted scope, change windows, and documented objectives.
Help Desk
Fast and efficient multi-channel support with measurable SLAs, ticketing, Dell ProSupport escalation, and executive reports.
APSE · REPSE · Productivity
Advanced tools to manage REPSE, Collector, and productivity — regulatory compliance and operational visibility in a single platform.
[ Strategic Alliances ]
We Build SASE with Industry Leaders
We integrate leading security and networking platforms to deliver a reliable, scalable SASE architecture.
[ 08 ] Related Case Studies
References to evaluate scope, risks, and success criteria.
Businesses That Trust BITS with Their Networks
Real migrations to modern networking and security architectures — with measurable results from the first phase.

Grupo Bafar
Managed LAN/WAN networking and perimeter security services.
- Documented Historical Availability: 99.13%
- Historical WAN Cost Improvements

Paseo Central – Chihuahua
Technology integration for a retail, hotel and corporate complex.
- Mission-Critical Digital IP CCTV
- Advanced Access Control

Grupo México
Security and automation for demanding mining environments.
- Comprehensive AI Monitoring
- Operating Cost Reduction
[ 10 ] Frequently Asked Questions
Frequently asked questions about Dell Partner Mexico.

[ Speak with an Advisor ]
Power your business with a Dell partner in Mexico.
Schedule a meeting with an advisor and explore solutions for your business with BITS and Dell partner distributor. Free quotes, sizing, and POCs with our team of certified architects.
BITS Tecnología Empresarial · Chihuahua · Mexico











