- How much experience does BITS have?
- BITS Tecnología Empresarial was founded in Chihuahua in 2002. Since then, it has designed, deployed and operated critical technology for enterprises in northern Mexico.
- Where is the BITS NOC/SOC located?
- Our network and security operations center runs 24/7/365 from Chihuahua, Mexico, serving customers in Chihuahua, Ciudad Juárez, Monterrey, Hermosillo, Saltillo and Torreón.
- Who leads BITS and how is its leadership organized?
- CEO Andrés Bailón leads BITS, with seven departments reporting directly: managed services, infrastructure, internal IT, sales, special systems, transformation and talent, and finance and administration. Each department is accountable to the customer for its SLAs.
- Which certifications and standards support BITS?
- We operate in alignment with ISO/IEC 27001 and MAAGTICSI, using ITIL and CMMI processes. Our team holds CISSP, CCNP, NSE and AZ-104 certifications, alongside Tier-1 partnerships with Fortinet, Cisco, Microsoft, HPE and Veeam.
- How does BITS approach sustainability?
- Through concrete actions in every project: certified recycling of obsolete equipment, energy efficiency in data centers and UPS systems, cloud migrations that reduce carbon footprint, skilled technical employment in Chihuahua and strict data governance.